Popular Services

IT’s Audio Visual services loan equipment and provide support for various UCA functions. These services are available to all faculty, staff, and approved student organizations.


The Media Viewing room, located in Burdick Hall 205, can be reserved using EMS/Centralized Scheduling.


IT can help you get a supported printer installed and ready to use.


Request assistance installing an application.


Request specific software be made available for installation on university-managed workstations.


Forward emails with suspected phishing attempts.


Use this service to report general software issues.


Request specific software to be deployed in a lab or classroom environment.


Use this service to submit a request for assistance with Blackboard Learn.


Use this service to request a device, such as a gaming console, wireless printer, or Smart TV, be registered on the wireless network


Request guest lab/classroom accounts for non-UCA users who need access to campus computers for special events.


Request guest access accounts for individuals who are not employees or students at UCA, but who require temporary access to perform a function or service for the university.


Request an email account for a department, program, or unique campus function (rather than for a person).


Our Audio Visual team can help you plan your next technology purchase.


Report an issue with a VoIP phone


In an order to accommodate space limitations within Blackboard, courses are archived on a regular basis, typically one year after each term. If you need a course restored, we can search the archives and restore, if available.


Use this service request if you need a Duo token for multi-factor authentication.


Request access to ReportingXpress


Request access to a former employee's network data