Popular Services

Need additional help or to request something you cannot find in the service catalog? Use this form to submit a ticket and we will address it.


Report an issue with a VoIP phone


Used to request a change in Degree Works production environment


Request access to ReportingXpress


IT can help you get a supported printer installed and ready to use.


Use this service to submit a request for assistance with Blackboard Learn.


Request an email account for a department, program, or unique campus function (rather than for a person).


Report an issue with a network account.


Request pool drive access for an employee (including for a graduate assistant or student worker).


Install Microsoft Office 365 for free on your personal devices.


IBM® SPSS® Statistics is a powerful statistical software platform. It delivers a robust set of features that lets your organization extract actionable insights from its data. As part of our license agreement, SPSS is available for faculty and students to install on personal devices while members of the UCA community.


Request a licensed enterprise Zoom account


Manage passwords using Password Self-Service.


Use this service to request a device, such as a gaming console, wireless printer, or Smart TV, be registered on the wireless network


Use this service to request to have a computer updated to Windows 11


Use this service to request installation of a data line where one does not already exist or activation of an existing line.


This form is used for faculty and staff to request a voluntary reimage of their assigned UCA-owned PC computer(s). You must fill out a separate request form for each computer you wish to have reimaged.


Use this form to report an issue with the UCA campus wireless network.


Request assistance installing an application.


Request guest access accounts for individuals who are not employees or students at UCA, but who require temporary access to perform a function or service for the university.


Use this service to request to have a computer updated to the most recent macOS